Services
One service, built properly
A done-for-you front desk that answers every enquiry in under 60 seconds, for two industries we've researched in depth.
For gyms and studios
The 60-Second Front Desk
Built from 203 reviews of Australian gyms. Answers every lead, trial and cancellation request in writing within 60 seconds, 24/7.
- Missed-call text-back and trial bookings
- 24 h and 2 h reminders, no-show rebooks
- Failed-payment messages before the dishonour fee
- Every cancellation request logged and confirmed in writing
- Works alongside Clubworx, Mindbody, Glofox, Ezidebit, Debit Success and Stripe
For pest controllers
The Under-The-House Front Desk
Built from 227 reviews of Australian pest control. Answers every call, quote request and callback while you're on the tools.
- Missed-call text-back from the roof void
- Quote requests and hipages or Oneflare leads answered in 60 seconds
- On-my-way texts, day-7 check-in and day-14 review request
- Warranty callbacks booked before they become a 1-star review
- Works alongside ServiceM8, Formitize, Tradify or a paper diary
What's included
Everything you need, nothing to learn
Your own front-desk number
A dedicated Australian mobile number for two-way texting. Your existing number stays on Google, your van and your signage.
One inbox on your phone
Texts, Instagram, Messenger and web enquiries in one app, with a two-line daily summary of what was handled.
Messages written for you
Welcome, missed call, booking, reminders, follow-ups and review requests, written in your voice and tested before go-live.
Human hand-off rules
Cancellations, refunds, complaints, injuries and anything technical go to you with a timestamp. The bot never argues and never guesses.
Calendar and bookings
Appointments land in a calendar that mirrors yours, with confirmations and reminders handled automatically.
Before-and-after reply times
We time your replies in the audit and again after go-live, so you can see the difference in black and white.
What we need from you
About an hour of your time
- Answers to your ten most common questions
- Your prices, hours and service area
- Access to your calendar or booking software
- A call diversion on your existing number, which we walk you through
How pricing works
Quoted after the audit
Pricing depends on how many channels you switch on and how many enquiries you get, so we quote it on the audit call once we've seen your numbers. Every engagement starts with a 30-day pilot, then runs month to month with no lock-in, under the 14-day guarantee.
Start with the free audit
We mystery-shop your business three times before the call and show you every reply time. You keep the report either way.